Orchard Gifts Returns Policy

At Orchard Gifts, we take pride in offering high-quality, personalized products to our valued customers.

As each item is custom-made and personalized to your specifications, we regret to inform you that these items are not eligible for return or exchange, unless there is a manufacturing fault or an error on our part.

What You Need to Know

Personalized items cannot be returned or exchanged due to the custom nature of the products.

Please ensure that all personalization details, including names, dates, and messages, are correct before finalizing your order.

If we have made an error or the item is faulty, we will gladly assist in resolving the issue. Please contact us within 14 days of receiving your order.

We appreciate your understanding and thank you for choosing Orchard Gifts. Your satisfaction is important to us, and we strive to provide you with the best possible service.